Effective Date: June 25, 2025

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The Eternal Collection, LLC (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit and make purchases on TheEternalCollection.com.

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1. Information We Collect

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Personal Information:
When you purchase a product or contact us, we may collect your name, email address, and billing details.

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Usage Data:
We use Google Analytics to understand how visitors interact with our website. This includes information such as pages visited, time spent on the site, and device/browser details. This data helps us improve our store’s performance and user experience.

 

IP Address Tracking:
During checkout, we may collect and store your IP address. This helps us reduce or eliminate false chargeback claims and investigate transactions involving stolen payment cards.

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2. How We Use Your Information

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• To process and fulfill your orders.

• To provide customer support.

• To analyze website performance and user behavior via Google Analytics.

• To detect and prevent fraudulent activities, including chargebacks and unauthorized transactions.
   

3. Information Sharing

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We do not sell or rent your personal information. We may share information with trusted service providers (such as payment processors) only as needed to operate our website and process transactions.

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We may also disclose information if required by law or to protect our rights, property, or safety, or that of our users.

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4. Data Security

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We use reasonable security measures—including Wix hosting, Stripe payment processing, and Cloudflare security—to protect your information from unauthorized access, alteration, or disclosure.

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5. Cookie Policy

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We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. Cookies are small files stored on your device that help us remember your preferences and improve site performance. You can manage or disable cookies through your browser settings, but some features of our site may not function properly if cookies are disabled.

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6. Your Rights

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You may contact us at any time to:

• Request access to your personal information.

• Request corrections or updates.

• Request deletion of your information (subject to legal and transactional obligations).
   

7. Changes to This Policy

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We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

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8. Contact Us

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For questions or concerns about this Privacy Policy, contact us at:
Email: Support@TheEternalCollection.com